Inbound calls
We offer inbound numbering solutions that give you more control of your inbound calls and allow you to manage them more efficiently.
Our solutions make it simple for your customers to contact you and route their calls directly to the proper department, which improves your customer service and helps you close sales quicker.
The system allows you to provide your customers with memorable numbers, which could improve the return on your investment in marketing and advertising campaigns. The system routes non-geographical numbers to your preferred mobile or landline, and you can easily change your preference to give your company flexibility in how you route your calls.
Create a national presence
A flexible inbound numbering system does not tie your business to one location, and the system is also ideal for disaster recovery.
It can also improve customer service by adding call management features to your inbound number, including voicemail, call queuing and interactive voice response.
We offer several inbound numbering solutions to meet your needs. We can provide a simple basic number solution or a full-service solution with multiple numbers. Our flexible virtual inbound numbering system allows you to use one or several dedicated 0300 or 0800 numbers, creating a national presence for your company.
Need help with your Inbound Numbering?
Let us help you find what’s right for you.
What we do
We provide landline communications, business mobiles and connectivity solutions for businesses
What our clients say
“We’ve dealt with Synergy for almost 8 years now. With Synergy we enjoy competitive pricing but just as importantly for our business, we get a fast and efficient service. Having Synergy manage our Vodafone account has taken so much of the hassle away from having to deal with call centre staff at Vodafone. We get straightforward, common sense advice with Synergy and they now manage all our communications not just the mobiles. Looking forward to 10 years and beyond, great service guys!”
Navin Kabariya, Jaysam Contractors
“We have dealt with Synergy for over seven years and have always found them to be polite, friendly and efficient. They have helped us negotiate and renew several landline and mobile contracts, always ensuring the best deal for us.”
Trevor Darton, First Choice Marshalls
"Having been with Synergy Mobile since June 2007, we were pleased to extend the good relationship that had been built and to switch providers on all landline services early this year. The transition was painless and we look forward to continuing with Synergy and our Account Manager for many years.”
Jan Lindsay, Michael Barclay Partnership
“I am always pleased and even surprised when I or my Company receives very good service however with Synergy I am very happy to say that I have come to expect it from you because you always exceed expectations!”
Hazel Sadler, Mobile Freezer Rentals
“We recently had an issue with one of our phones and we just wanted to let you know that we were extremely pleased with our Account Manager’s involvement in the matter. He was excellent at providing updates and ensuring the matter was resolved efficiently. Thank you.”
Chris Rock, Cybex International
“Well done on this transition, you've done a great job at getting us all consolidated for which we are very grateful.”
Joe Binnion, Big Innovation
“Cheers for sorting the guys’ phones out, first-class service as usual.”
Nic Deveraux, Albany Hill Associates
“Many thanks for your help, a cracking service as usual.”
Chris Bull, PCS Logistics
“Thank you so much for your help, you solved my problem brilliantly. I don’t know how I would have dealt with all of this without you, I really appreciate it.”
Louise Bellamy, Professional Social Care Solutions
